We are proud to offer free standard shipping on any US orders over US $150.
Standard Shipping : 7-10 business days
Express Shipping : 2 - 3 business days
We ship via DHL Express, UPS, and USPS. Paid shipping options for your location will be displayed at checkout, and you may choose what works best for your needs.
*we ask for your patience with pandemic-related shipping delays*
Please note customers outside the US may be responsible for additional customs taxes in accordance with the destination country's regulations. We have no control over these charges and cannot predict what they may be. Sakti Rising cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Please review the full details of our customs & duties policy here.
We ship directly from our warehouse in Los Angeles to our customers around the world, cutting out any unnecessary additional shipping and the carbon impact associated with it. We support organizations such as One-Tree-Planted, which is committed to planting trees to re-forest sacred spaces such as the Amazon Forest.
RETURNS & EXCHANGES
We proudly offer free returns and exchanges on all apparel for US orders, allowing you to try on our clothes in the comfort of your home, risk-free.
While we do accept returns from international locations, the customer will be responsible for any associated shipping costs.
Journals, Candles, Scarves, Shawls, and Experiences are final sale.*
*We accept returns under the Directive 2011/83/EU on consumer rights. Nevertheless, as an environmentally conscious company, we ask you to buy responsibly. We work very hard on reducing our footprint and carbon emissions. Therefore, if you change your mind or are unsatisfied with the item please contact us using the form below as we would like to offer you a better alternative than re-shipping the item back to our warehouse.
To start a return or an exchange, please contact us using the form below, or email firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns must be unworn or unused with hangtags attached and in its original packaging. Returns must be requested within 14 days of receipt for a full refund.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund.
We proudly stand by the quality and craftsmanship of our clothes and accessories. They are designed to age gracefully, and made to last. Slight variations in color and texture are to be expected and celebrated as part of the unique beauty of our all-natural dyes, and as a reminder that each item is crafted by hand with love.
If, however, you are unsatisfied for any reason please contact us using the form below, and we will do our best to assist you.